GBG incident
Retrospective Service Disruption - Loqate - Verify
GBG experienced a notice incident on April 17, 2026 affecting Verify, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Verify
Update timeline
- resolved Apr 17, 2026, 08:25 AM UTC
Please be advised that you may have experienced an intermittent service disruption that may have prevented you from using our service. The incident duration was between 16/04/2026 17:20 - 17/04/2026 00:02 BST To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via [email protected]