GBG incident

Supplier Service Incident for - GBG ID3global - UK Credit Reference Bureau (Advanced) (0405)

GBG experienced a major incident on April 17, 2026 affecting UK Credit Reference Bureau (Advanced) (0405), lasting 40m. The incident has been resolved; the full update timeline is below.

Started: Apr 17, 2026, 09:04 AM UTC
Resolved: Apr 17, 2026, 09:44 AM UTC
Duration: 40m
Detected by Pingoru: Apr 17, 2026, 09:04 AM UTC

Affected components

UK Credit Reference Bureau (Advanced) (0405)

Update timeline

investigating Apr 17, 2026, 09:04 AM UTC

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
resolved Apr 17, 2026, 09:44 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 17/04/2026 09:02 BST Incident Resolution Time: 17/04/2026 09:50 BST