Garmin Services incident

Data syncing may be degraded for some customers in Europe, the Middle East, and Africa

Minor Resolved View vendor source →

Garmin Services experienced a minor incident on May 25, 2026 affecting Garmin Explore Mobile App and Garmin Earthmate Mobile App and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 02:48 PM UTC
Resolved
May 25, 2026, 03:36 PM UTC
Duration
47m
Detected by Pingoru
May 25, 2026, 02:48 PM UTC

Affected components

Garmin Explore Mobile AppGarmin Earthmate Mobile AppGarmin Messenger Mobile App

Update timeline

  1. investigating May 25, 2026, 02:48 PM UTC

    The Garmin Messenger Mobile App, Earthmate Mobile App, and Explore Mobile App have been experiencing issues with sync in the Europe, Middle East, and Africa region. We are currently investigating this issue.

  2. investigating May 25, 2026, 02:48 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 25, 2026, 03:26 PM UTC

    We are continuing to monitor sync performance in the Europe, Middle East, and Africa region, but have seen improved performance since approximately 11:00 EST (15:00 UTC).

  4. resolved May 25, 2026, 03:36 PM UTC

    This incident has been resolved.