Garmin Services incident

Subscription activations, plan changes, or cancellations delayed

Minor Resolved View vendor source →

Garmin Services experienced a minor incident on September 28, 2026 affecting Satellite Activation and Subscription Billing and LTE Activation and Subscription Billing, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 04:42 PM UTC
Resolved
Sep 28, 2026, 04:57 PM UTC
Duration
15m
Detected by Pingoru
Sep 28, 2026, 04:42 PM UTC

Affected components

Satellite Activation and Subscription BillingLTE Activation and Subscription Billing

Update timeline

  1. identified Sep 28, 2026, 04:42 PM UTC

    We are experiencing technical issues causing delays in subscription activations, plan changes, and cancellations. Requests submitted during this period may take longer than normal to complete. Existing active subscriptions remain operational.

  2. resolved Sep 28, 2026, 04:57 PM UTC

    A fix for the issue has been deployed and activations, plan changes, and cancellations are working as expected again