Garmin Services incident

Certificate rotation causing issues with inReach activations and deactivations

Minor Resolved View vendor source →

Garmin Services experienced a minor incident on October 19, 2026 affecting Satellite Activation and Subscription Billing and Garmin Explore Mobile App and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 12:08 PM UTC
Resolved
Oct 19, 2026, 01:57 PM UTC
Duration
1h 49m
Detected by Pingoru
Oct 19, 2026, 12:08 PM UTC

Affected components

Satellite Activation and Subscription BillingGarmin Explore Mobile AppGarmin Earthmate Mobile AppGarmin Messenger Mobile AppGarmin Explore Website and MapShare

Update timeline

  1. investigating Oct 19, 2026, 12:08 PM UTC

    Device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.

  2. investigating Oct 19, 2026, 12:27 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 19, 2026, 12:39 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 19, 2026, 12:50 PM UTC

    We are continuing to investigate this issue.

  5. resolved Oct 19, 2026, 01:57 PM UTC

    Problem was identified and resolved. Systems are functioning normally.