Garmin Services incident

Reduced Performance for sync in Europe region

Resolved after 32 minutes, affecting Garmin Explore Mobile App and Garmin Earthmate Mobile App and 1 more, on May 19, 2026.

investigating May 19, 2026, 03:45 PM UTC

Start Time: 7:00 AM Eastern Impact: Some customers in the Europe region will experience timeouts when performing syncs and other actions in Explore, Messenger, Earthmate, Alpha, Tread, and other applications

Started
May 19, 2026, 03:45 PM UTC
Resolved
May 19, 2026, 04:18 PM UTC
Duration
32m
Detected by Pingoru
May 19, 2026, 03:45 PM UTC

Affected components

Garmin Explore Mobile AppGarmin Earthmate Mobile AppGarmin Messenger Mobile AppGarmin Alpha Mobile AppGarmin Explore Website and MapShare

Update timeline

  1. investigating May 19, 2026, 03:45 PM UTC

    Start Time: 7:00 AM Eastern Impact: Some customers in the Europe region will experience timeouts when performing syncs and other actions in Explore, Messenger, Earthmate, Alpha, Tread, and other applications

  2. resolved May 19, 2026, 04:18 PM UTC

    This incident has been resolved.

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