Garmin Services incident

Explore Website, Degraded Performance

Resolved after 1 hour 55 minutes, affecting Garmin Explore Website and MapShare, on July 14, 2025.

monitoring Jul 14, 2025, 05:19 PM UTC

We are continuing to monitor for any further issues.

Started
Jul 14, 2025, 05:07 PM UTC
Resolved
Jul 14, 2025, 07:02 PM UTC
Duration
1h 55m
Detected by Pingoru
Jul 14, 2025, 05:07 PM UTC

Affected components

Garmin Explore Website and MapShare

Update timeline

  1. identified Jul 14, 2025, 05:07 PM UTC

    Some US customers may experience issues accessing the Explore website, including managing data, deleting data, and viewing messages. These issues do not impact device messaging or SOS functionality.

  2. monitoring Jul 14, 2025, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 14, 2025, 05:19 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 14, 2025, 07:02 PM UTC

    This incident has been resolved.

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