G-Core Labs Outage History

Started Oct 21, 2026, 06:14 AM UTC· resolved Oct 21, 2026, 08:05 AM UTC

1. investigating Oct 21, 2026, 06:14 AM UTC

   We are currently experiencing a partial degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Oct 21, 2026, 06:17 AM UTC

   We are continuing to work on a fix for this incident.

3. resolved Oct 21, 2026, 08:05 AM UTC

   This incident has been resolved.

Read the full incident report →

Started Oct 15, 2026, 12:43 PM UTC· resolved Oct 15, 2026, 01:25 PM UTC

1. investigating Oct 15, 2026, 12:43 PM UTC

   We are currently experiencing a partial outage of all Platform Services in ED-16 (Luxembourg-2), which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Oct 15, 2026, 12:56 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage of all Platform Services in ED-16 (Luxembourg-2). However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

3. resolved Oct 15, 2026, 01:25 PM UTC

   We are happy to inform you that the partial outage affecting Platform Services in ED-16 (Luxembourg-2), which resulted in partial service unavailability for some users, has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected]).

Read the full incident report →

Started Oct 11, 2026, 01:20 PM UTC· resolved Oct 11, 2026, 04:23 PM UTC

1. investigating Oct 11, 2026, 01:20 PM UTC

   We are currently experiencing a partial outage in our Cloud - networking services - Amsterdam region, which may result in partial unavailability, redundancy loss for some users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Oct 11, 2026, 02:08 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve partial outage in Cloud- networking services. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

3. resolved Oct 11, 2026, 04:23 PM UTC

   We are happy to inform you that the partial outage in Amsterdam region has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Oct 07, 2026, 01:05 PM UTC· resolved Oct 07, 2026, 01:44 PM UTC

1. investigating Oct 07, 2026, 01:05 PM UTC

   We are currently experiencing a major outage in our Customer Portal, resulting in a complete unavailability of the service and problems with login. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

2. identified Oct 07, 2026, 01:25 PM UTC

   We are continuing to work on a fix for this incident.

3. resolved Oct 07, 2026, 01:44 PM UTC

   We implemented a fix and are currently monitoring the result.

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Started Oct 06, 2026, 01:30 AM UTC· resolved Oct 06, 2026, 01:30 AM UTC

1. resolved Oct 06, 2026, 01:30 AM UTC

   We would like to inform you that between 1:30 UTC 06/10/2026 and 2:00 UTC 06/10/2026, our engineers observed a degradation in Cloud backend connectivity in Johannesburg. However, our team took swift action to resolve the issue, and we are pleased to confirm that the connectivity issue is now resolved. We apologize for any inconvenience this may have caused you and appreciate your patience and understanding during this time. If you are still experiencing any issues, please do not hesitate to contact our support team by opening a ticket. Our team will be happy to assist you in any way possible. Thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

2. resolved Oct 06, 2026, 02:00 AM UTC

   This incident has been resolved.

Read the full incident report →

Started Oct 03, 2026, 09:48 AM UTC· resolved Oct 03, 2026, 05:42 PM UTC

1. investigating Oct 03, 2026, 09:48 AM UTC

   We are currently experiencing a partial outage of our Hosting services in Kyiv location, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Oct 03, 2026, 02:12 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolvea partial outage of our Hosting services in Kyiv location. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

3. resolved Oct 03, 2026, 05:42 PM UTC

   We are happy to inform you that the partial outage of our Hosting services in Kyiv location has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Oct 02, 2026, 02:00 PM UTC· resolved Oct 02, 2026, 08:09 PM UTC

1. investigating Oct 02, 2026, 02:00 PM UTC

   We are currently experiencing a major outage of our Hosting services in Madrid region, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

2. identified Oct 02, 2026, 04:12 PM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Oct 02, 2026, 05:03 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve major outage of our Hosting services in Madrid region. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

4. resolved Oct 02, 2026, 08:09 PM UTC

   We are happy to inform you that the major outage of our Hosting services in Madrid region has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Sep 30, 2026, 11:50 AM UTC· resolved Sep 30, 2026, 01:28 PM UTC

1. identified Sep 30, 2026, 11:50 AM UTC

   We are currently experiencing a partial outage affecting Cloud operations in Almaty. Some actions in the Customer Portal may be temporarily unavailable, while existing instances remain up and running. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Sep 30, 2026, 01:28 PM UTC

   We are happy to inform you that the partial outage affecting Cloud operations in Almaty, which caused some Customer Portal actions to be temporarily unavailable, has been resolved. All services are now operating normally. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

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Started Sep 28, 2026, 12:17 PM UTC· resolved Sep 28, 2026, 12:51 PM UTC

1. investigating Sep 28, 2026, 12:17 PM UTC

   We are currently investigating this incident.

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Started Sep 23, 2026, 08:39 AM UTC· resolved Sep 25, 2026, 09:21 AM UTC

1. investigating Sep 23, 2026, 08:39 AM UTC

   We are currently experiencing a major outage in our CDN in Kiev and Kharkiv - We have rerouted traffic to nearby locations to minimize the impact. Our Hosting services in Kyiv are also affected resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

2. identified Sep 23, 2026, 01:39 PM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Sep 24, 2026, 07:03 PM UTC

   We are pleased to inform you that our engineering team has successfully rerouted the traffic back to **Kharkiv**. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that everything is completely resolved.

4. resolved Sep 25, 2026, 09:21 AM UTC

   We are happy to inform you that the major outage affecting our CDN services in Kyiv and Kharkiv, as well as our Hosting services in Kyiv, has been resolved. Traffic has been fully restored to the affected locations, and all services are operating normally. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 22, 2026, 11:35 AM UTC· resolved Sep 22, 2026, 01:51 PM UTC

1. investigating Sep 22, 2026, 11:35 AM UTC

   We are currently experiencing a partial outage with our connectivity in the WA2 and PL1 datacenter, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. Services affected are Cloud, Hosting and CDN. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Sep 22, 2026, 11:50 AM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Sep 22, 2026, 12:37 PM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve our connectivity in the WA2 and PL1 datacenter. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

4. resolved Sep 22, 2026, 01:51 PM UTC

   We are happy to inform you that the degradation in connectivity with our PL1 and WA2 data centers has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 18, 2026, 05:59 AM UTC· resolved Sep 18, 2026, 09:30 AM UTC

1. investigating Sep 18, 2026, 05:59 AM UTC

   We are currently experiencing a partial outage in our Hosting services in Fortaleza (FLZ), Lima (LLP), Atlanta (ATL2), and Los Angeles (LA2), which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Sep 18, 2026, 09:30 AM UTC

   We are happy to inform you that the partial outage in Hosting has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 17, 2026, 09:32 AM UTC· resolved Sep 17, 2026, 09:34 PM UTC

1. investigating Sep 17, 2026, 09:32 AM UTC

   We are currently experiencing a partial outage in our Chișinău (MLT) location, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Sep 17, 2026, 09:34 PM UTC

   We are happy to inform you that the partial outage in our Chișinău (MLT) location has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 15, 2026, 11:56 PM UTC· resolved Sep 16, 2026, 02:42 AM UTC

1. investigating Sep 15, 2026, 11:56 PM UTC

   We are currently experiencing a partial outage in our Hosting Services in Budapest, Sofia, Bucharest, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. resolved Sep 16, 2026, 02:42 AM UTC

   We are happy to inform you that the partial outage in our Hosting Services in Budapest, Sofia, Bucharest has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 15, 2026, 07:30 PM UTC· resolved Sep 15, 2026, 08:56 PM UTC

1. investigating Sep 15, 2026, 07:30 PM UTC

   We are currently experiencing a major outage in our Cloud VMs drives being in read-only or unavailalbe state, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.

2. identified Sep 15, 2026, 08:12 PM UTC

   The root cause has been identified. We are continuing to work on a fix for this incident.

3. monitoring Sep 15, 2026, 08:35 PM UTC

   We implemented a fix and are currently monitoring the result.

4. resolved Sep 15, 2026, 08:56 PM UTC

   We are happy to inform you that the Major Cloud VM issue in Luxembourg has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 11, 2026, 12:04 PM UTC· resolved Sep 11, 2026, 01:05 PM UTC

1. investigating Sep 11, 2026, 12:04 PM UTC

   We are currently experiencing a major outage in our Hosting service in Santiago de Queretaro, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Sep 11, 2026, 12:11 PM UTC

   We are currently experiencing an outage in our Hosting service in Santiago de Queretaro, which may result in unavailability for users up to 15 minutes. It is caused by urgent network equipment update. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

3. resolved Sep 11, 2026, 01:05 PM UTC

   We are happy to inform you that the a major outage in our Hosting service in Santiago de Queretaro has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Sep 08, 2026, 03:01 PM UTC· resolved Sep 08, 2026, 08:20 PM UTC

1. investigating Sep 08, 2026, 03:01 PM UTC

   We are currently experiencing a partial outage in our CDN Statistics, which may result in a delay in observed statistics, we are not expecting any data loss. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Sep 08, 2026, 03:15 PM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Sep 08, 2026, 07:41 PM UTC

   We implemented a fix and are currently monitoring the result.

4. resolved Sep 08, 2026, 08:20 PM UTC

   This incident has been resolved.

Read the full incident report →

Started Sep 05, 2026, 10:03 PM UTC· resolved Sep 05, 2026, 10:52 PM UTC

1. investigating Sep 05, 2026, 10:03 PM UTC

   We are currently experiencing a major degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Sep 05, 2026, 10:24 PM UTC

   We are pleased to inform you that our engineering team has successfully rerouted the traffic back to Panama. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that everything is completely resolved.

3. resolved Sep 05, 2026, 10:52 PM UTC

   This incident has been resolved.

Read the full incident report →

Started Aug 27, 2026, 11:41 AM UTC· resolved Aug 27, 2026, 12:14 PM UTC

1. investigating Aug 27, 2026, 11:41 AM UTC

   We are currently experiencing a partial outage affecting the Control Plane for Virtual Instances in ANX-2, Manassas. Customers may be unable to perform management actions (create, start, stop, resize, etc.) on Virtual Instances. All existing Virtual Instances remain up and running, and no data or running workloads are affected. Our engineering team is actively investigating and working on a resolution. We will provide updates as soon as more information becomes available.

2. identified Aug 27, 2026, 11:44 AM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Aug 27, 2026, 11:45 AM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve a partial outage affecting the Control Plane for Virtual Instances in ANX-2, Manassas. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

4. resolved Aug 27, 2026, 12:14 PM UTC

   We are happy to inform you that the partial outage affecting the Control Plane for Virtual Instances in ANX-2, Manassas has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

5. resolved Aug 27, 2026, 12:17 PM UTC

   We are happy to inform you that the partial outage affecting the Control Plane for Virtual Instances in ANX-2, Manassas has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Aug 26, 2026, 09:50 AM UTC· resolved Aug 26, 2026, 12:06 PM UTC

1. investigating Aug 26, 2026, 09:50 AM UTC

   We are currently experiencing a partial outage affecting the Control Plane for Virtual Instances in ED-16, Luxembourg-2\. Customers may be unable to perform management actions (create, start, stop, resize, etc.) on Virtual Instances. All existing Virtual Instances remain up and running, and no data or running workloads are affected. Our engineering team is actively investigating and working on a resolution. We will provide updates as soon as more information becomes available.

2. identified Aug 26, 2026, 09:52 AM UTC

   We've identified the cause of the issue affecting the Control Plane. Existing instances continue to run normally; management operations (create/start/stop/resize) may be impacted. Our team is implementing a fix. Updates to follow.

3. monitoring Aug 26, 2026, 11:50 AM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

4. resolved Aug 26, 2026, 12:06 PM UTC

   We are happy to inform you that the issue has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Aug 23, 2026, 02:32 AM UTC· resolved Aug 23, 2026, 03:27 AM UTC

1. investigating Aug 23, 2026, 02:32 AM UTC

   We are currently experiencing a partial outage in our CDN, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Aug 23, 2026, 03:04 AM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Aug 23, 2026, 03:27 AM UTC

   We implemented a fix and are currently monitoring the result.

4. resolved Aug 23, 2026, 03:27 AM UTC

   This incident has been resolved.

Read the full incident report →

Started Aug 13, 2026, 09:54 AM UTC· resolved Aug 14, 2026, 10:20 AM UTC

1. investigating Aug 13, 2026, 09:54 AM UTC

   We are currently experiencing a partial outage in our Cloud Network in Dubai , which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Aug 13, 2026, 05:34 PM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Aug 13, 2026, 07:02 PM UTC

   We implemented a fix and are currently monitoring the result.

4. resolved Aug 14, 2026, 10:20 AM UTC

   We are happy to inform you that the a partial degradation in performance in our Cloud and CDN services in Dubai has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Aug 04, 2026, 03:48 PM UTC· resolved Aug 04, 2026, 08:45 PM UTC

1. investigating Aug 04, 2026, 03:48 PM UTC

   We are currently experiencing a partial outage of Object Storage and Streaming VOD in our Luxembourg location, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Aug 04, 2026, 04:46 PM UTC

   We are continuing to work on a fix for this incident.

3. monitoring Aug 04, 2026, 04:46 PM UTC

   We implemented a fix and are currently monitoring the result.

4. resolved Aug 04, 2026, 08:45 PM UTC

   We are happy to inform you that the partial outage in Streaming & S3 Storage has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Aug 01, 2026, 01:16 PM UTC· resolved Aug 04, 2026, 10:03 AM UTC

1. investigating Aug 01, 2026, 01:16 PM UTC

   We are currently experiencing a partial outage in our SFTP storage, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. identified Aug 01, 2026, 04:35 PM UTC

   We are continuing to work on a fix for this incident. Our engineering team has identified the cause and is currently implementing a resolution as quick as possible. We will provide regular updates as we receive more information on the progress of the resolution. Thank you for your understanding and cooperation.

3. monitoring Aug 02, 2026, 11:25 AM UTC

   We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage in our SFTP storage. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

4. resolved Aug 04, 2026, 10:03 AM UTC

   We are happy to inform you that the partial outage in our SFTP storage has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])

Read the full incident report →

Started Aug 01, 2026, 09:23 AM UTC· resolved Aug 01, 2026, 03:50 PM UTC

1. investigating Aug 01, 2026, 09:23 AM UTC

   We are currently experiencing a partial outage in our hosting platform, which may result in partial unavailability of the portal for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

2. monitoring Aug 01, 2026, 10:17 AM UTC

   We implemented a fix and are currently monitoring the result.

3. resolved Aug 01, 2026, 03:50 PM UTC

   This incident has been resolved.

Read the full incident report →