G-Core Labs incident
Cloud | Johannesburg Retrospective Incident Details
Resolved on October 6, 2026, affecting Compute (Johannesburg).
We would like to inform you that between 1:30 UTC 06/10/2026 and 2:00 UTC 06/10/2026, our engineers observed a degradation in Cloud backend connectivity in Johannesburg. However, our team took swift action to resolve the issue, and we are pleased to confirm that the connectivity issue is now resolved. We apologize for any inconvenience this may have caused you and appreciate your patience and understanding during this time. If you are still experiencing any issues, please do not hesitate to contact our support team by opening a ticket. Our team will be happy to assist you in any way possible. Thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])
Affected components
Update timeline
- resolved Oct 06, 2026, 01:30 AM UTC
We would like to inform you that between 1:30 UTC 06/10/2026 and 2:00 UTC 06/10/2026, our engineers observed a degradation in Cloud backend connectivity in Johannesburg. However, our team took swift action to resolve the issue, and we are pleased to confirm that the connectivity issue is now resolved. We apologize for any inconvenience this may have caused you and appreciate your patience and understanding during this time. If you are still experiencing any issues, please do not hesitate to contact our support team by opening a ticket. Our team will be happy to assist you in any way possible. Thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])
- resolved Oct 06, 2026, 02:00 AM UTC
This incident has been resolved.
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