Fundraise Up incident

DonorPerfect Integration Disruption

Ongoing since 10:48 AM UTC, affecting Dashboard.

investigating Nov 11, 2026, 10:48 AM UTC

DonorPerfect is currently experiencing an outage affecting its API. As a result, donation data is not syncing from Fundraise Up to DonorPerfect, and organizations using the integration may encounter errors in their Fundraise Up Dashboard. Our team is monitoring the situation and assessing the impact on affected integrations. We're also evaluating whether any additional steps will be needed to restore synchronization once DonorPerfect's API becomes available again. In the meantime, please do not disconnect or reconnect your DonorPerfect integration without first contacting our Support team. We'll provide another update within two hours. You can also follow DonorPerfect's status page: https://status.donorperfect.com/incidents/4xs2r0t9jz04 for updates on the outage.

Started
Nov 11, 2026, 10:48 AM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Nov 11, 2026, 10:48 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Nov 11, 2026, 10:48 AM UTC

    DonorPerfect is currently experiencing an outage affecting its API. As a result, donation data is not syncing from Fundraise Up to DonorPerfect, and organizations using the integration may encounter errors in their Fundraise Up Dashboard. Our team is monitoring the situation and assessing the impact on affected integrations. We're also evaluating whether any additional steps will be needed to restore synchronization once DonorPerfect's API becomes available again. In the meantime, please do not disconnect or reconnect your DonorPerfect integration without first contacting our Support team. We'll provide another update within two hours. You can also follow DonorPerfect's status page: https://status.donorperfect.com/incidents/4xs2r0t9jz04 for updates on the outage.

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