Is Fundraise Up down?

Status: Identified Salesforce is currently experiencing an incident: https://status.salesforce.com/incidents/20004512 that is preventing access tokens from being refreshed. As a result, some Salesforce connections have been automatically disconnected, and data synchronization is temporarily unavailable for affected accounts. Once Salesforce resolves the incident, we will restore the affected connections. No action is required on your part. We will provide an update once the integrations have been restored. Affected components Dashboard (Degraded performance)

Status: Resolved This incident has been resolved. From 01:25 to 08:40 UTC on October 23, a service disruption on Salesforce's side caused some Fundraise Up Salesforce connections to be disconnected and data sync to be paused. Salesforce has resolved the issue on their end. Affected organizations need to reconnect their Salesforce integration to resume syncing. All connection settings are preserved, so no reconfiguration is required. If you are unsure how to reconnect, open our integrations documentation: https://fundraiseup.com/docs/integrations/, select your Salesforce integration (for example, NPSP), and follow the connection instructions. We apologize for the disruption. Affected components Dashboard (Operational)

Status: Investigating We are currently investigating an issue that is preventing recently received donations from appearing in the Dashboard. Other platform functionality, including the Checkout Modal and Campaign Pages, is operating normally. We will provide an update within 1 hour. Affected components Dashboard (Degraded performance)

Status: Identified We have identified the cause of the issue as a network-related disruption and are actively working on a fix. Recently received donations may still be delayed in appearing in the Dashboard. Other platform functionality, including the Checkout Modal and Campaign Pages, continues to operate normally. We will provide another update within 1 hour. Affected components Dashboard (Degraded performance)

Status: Monitoring A fix has been deployed for the network connectivity issue that was preventing recently received donations from appearing in the Dashboard. Donation data is now displaying normally, and we are monitoring to confirm full stability. Other platform functionality, including the Checkout Modal and Campaign Pages, remained fully operational throughout. We will provide another update once we've confirmed the Dashboard is stable. Affected components Dashboard (Degraded performance)

Status: Resolved This issue has been resolved. Recently received donations are now displaying normally in the Dashboard, and our team has confirmed that the platform is stable. The disruption was caused by a network connectivity problem within our infrastructure, which has since been resolved. Other platform functionality, including the Checkout Modal, Campaign Pages, and Elements, remained fully operational throughout the incident. We apologize for any inconvenience this may have caused. Affected components Dashboard (Operational)