Fundraise Up Outage History

Fundraise Up is up right now

Fundraise Up had 8 outages in the last 2 years — averaging 0.3 incidents per month.

There were 8 Fundraise Up outages since February 18, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fundraiseup.com

Minor May 13, 2026

Google Pay donations unavailable

Detected by Pingoru
May 13, 2026, 10:32 AM UTC
Resolved
May 13, 2026, 10:32 AM UTC
Duration
—
Affected: Donor PortalRest APICheckout
Timeline · 3 updates
  1. identified May 13, 2026, 09:27 AM UTC

    Status: Identified We are currently experiencing an issue causing Google Pay transactions to fail. Donors attempting to complete one-time donations using Google Pay may be unable to do so, and recurring Google Pay charges are also impacted. Other payment methods remain fully operational. The root cause has been identified and traced to a recent change affecting Google Pay certificate handling. Our engineering team is actively rolling back the change as part of a hotfix deployment. We will provide another update once the rollback has been completed and Google Pay transaction processing has been fully restored. Affected components Rest API (Degraded performance) Checkout (Degraded performance) Donor Portal (Degraded performance)

  2. monitoring May 13, 2026, 10:11 AM UTC

    Status: Monitoring The hotfix has been successfully deployed, and our engineering team is actively monitoring Google Pay transaction processing to verify stability. At this time, we are continuing to observe system behavior before confirming full resolution. Other payment methods remain unaffected. We will provide another update as more information becomes available. Affected components Checkout (Degraded performance) Donor Portal (Degraded performance) Rest API (Degraded performance)

  3. resolved May 13, 2026, 10:32 AM UTC

    Status: Resolved Google Pay functionality has been fully restored. Google Pay donations are now processing normally, with error rates returned to baseline levels. The incident was caused by a recent configuration change affecting Google Pay processing, which has now been corrected. New Google Pay donations were unable to process during the affected window. Existing recurring donations continued to process normally and were not impacted. All other donation methods remained fully operational throughout the incident. We sincerely apologize for the disruption and appreciate your patience. Affected components Rest API (Operational) Checkout (Operational) Donor Portal (Operational)

Read the full incident report →

Minor April 13, 2026

CRM settings pages partially unresponsive

Detected by Pingoru
Apr 13, 2026, 04:28 PM UTC
Resolved
Apr 13, 2026, 04:28 PM UTC
Duration
—
Affected: Dashboard
Timeline · 5 updates
  1. investigating Apr 13, 2026, 02:33 PM UTC

    Status: Investigating Our monitoring system has detected an issue affecting CRM integrations settings. Users may be unable to configure, modify, or save integration settings. Our engineering team is actively investigating. We’ll provide another update within 30 minutes. Affected components Dashboard (Degraded performance)

  2. identified Apr 13, 2026, 02:49 PM UTC

    Status: Identified We've identified the cause of the issue affecting CRM integration settings pages. A JavaScript error in the integration settings UI is preventing certain elements from functioning correctly. Our engineers are deploying a fix now. We expect a resolution or will provide another update within 1 hour. Affected components Dashboard (Degraded performance)

  3. identified Apr 13, 2026, 03:46 PM UTC

    Status: Identified Our engineers are still in the process of deploying the fix. CRM integration settings pages remain affected. We’ll provide another update within 30 minutes. Affected components Dashboard (Degraded performance)

  4. monitoring Apr 13, 2026, 04:08 PM UTC

    Status: Monitoring The fix has been deployed. The CRM integration settings pages should now function as expected. We are monitoring the situation to confirm the fix is fully stable. We'll provide another update shortly. Affected components Dashboard (Degraded performance)

  5. resolved Apr 13, 2026, 04:28 PM UTC

    Status: Resolved The incident has been fully resolved. All CRM integration settings pages are functioning as expected. The issue was caused by a JavaScript error in the integration settings UI, which has been addressed with a hotfix that is now confirmed stable. We understand this may have disrupted your workflow, and we apologize for the inconvenience. Thank you for your patience while our team worked to resolve the issue. Affected components Dashboard (Operational)

Read the full incident report →