Fundraise Up Outage History

Fundraise Up is up right now

Fundraise Up had 9 outages in the last 2 years — averaging 0.4 incidents per month.

There were 9 Fundraise Up outages since October 16, 2025. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fundraiseup.com

Minor August 13, 2026

Delay displaying recent donations in Dashboard

Detected by Pingoru
Aug 13, 2026, 09:19 AM UTC
Resolved
Aug 13, 2026, 09:19 AM UTC
Duration
—
Affected: Dashboard
Timeline · 4 updates
  1. investigating Aug 13, 2026, 08:53 AM UTC

    Status: Investigating We are currently investigating an issue that is preventing recently received donations from appearing in the Dashboard. Other platform functionality, including the Checkout Modal and Campaign Pages, is operating normally. We will provide an update within 1 hour. Affected components Dashboard (Degraded performance)

  2. identified Aug 13, 2026, 09:05 AM UTC

    Status: Identified We have identified the cause of the issue as a network-related disruption and are actively working on a fix. Recently received donations may still be delayed in appearing in the Dashboard. Other platform functionality, including the Checkout Modal and Campaign Pages, continues to operate normally. We will provide another update within 1 hour. Affected components Dashboard (Degraded performance)

  3. monitoring Aug 13, 2026, 09:09 AM UTC

    Status: Monitoring A fix has been deployed for the network connectivity issue that was preventing recently received donations from appearing in the Dashboard. Donation data is now displaying normally, and we are monitoring to confirm full stability. Other platform functionality, including the Checkout Modal and Campaign Pages, remained fully operational throughout. We will provide another update once we've confirmed the Dashboard is stable. Affected components Dashboard (Degraded performance)

  4. resolved Aug 13, 2026, 09:19 AM UTC

    Status: Resolved This issue has been resolved. Recently received donations are now displaying normally in the Dashboard, and our team has confirmed that the platform is stable. The disruption was caused by a network connectivity problem within our infrastructure, which has since been resolved. Other platform functionality, including the Checkout Modal, Campaign Pages, and Elements, remained fully operational throughout the incident. We apologize for any inconvenience this may have caused. Affected components Dashboard (Operational)

Read the full incident report →

Minor May 13, 2026

Google Pay donations unavailable

Detected by Pingoru
May 13, 2026, 10:32 AM UTC
Resolved
May 13, 2026, 10:32 AM UTC
Duration
—
Affected: Donor PortalRest APICheckout
Timeline · 3 updates
  1. identified May 13, 2026, 09:27 AM UTC

    Status: Identified We are currently experiencing an issue causing Google Pay transactions to fail. Donors attempting to complete one-time donations using Google Pay may be unable to do so, and recurring Google Pay charges are also impacted. Other payment methods remain fully operational. The root cause has been identified and traced to a recent change affecting Google Pay certificate handling. Our engineering team is actively rolling back the change as part of a hotfix deployment. We will provide another update once the rollback has been completed and Google Pay transaction processing has been fully restored. Affected components Rest API (Degraded performance) Checkout (Degraded performance) Donor Portal (Degraded performance)

  2. monitoring May 13, 2026, 10:11 AM UTC

    Status: Monitoring The hotfix has been successfully deployed, and our engineering team is actively monitoring Google Pay transaction processing to verify stability. At this time, we are continuing to observe system behavior before confirming full resolution. Other payment methods remain unaffected. We will provide another update as more information becomes available. Affected components Checkout (Degraded performance) Donor Portal (Degraded performance) Rest API (Degraded performance)

  3. resolved May 13, 2026, 10:32 AM UTC

    Status: Resolved Google Pay functionality has been fully restored. Google Pay donations are now processing normally, with error rates returned to baseline levels. The incident was caused by a recent configuration change affecting Google Pay processing, which has now been corrected. New Google Pay donations were unable to process during the affected window. Existing recurring donations continued to process normally and were not impacted. All other donation methods remained fully operational throughout the incident. We sincerely apologize for the disruption and appreciate your patience. Affected components Rest API (Operational) Checkout (Operational) Donor Portal (Operational)

Read the full incident report →

Minor April 13, 2026

CRM settings pages partially unresponsive

Detected by Pingoru
Apr 13, 2026, 04:28 PM UTC
Resolved
Apr 13, 2026, 04:28 PM UTC
Duration
—
Affected: Dashboard
Timeline · 5 updates
  1. investigating Apr 13, 2026, 02:33 PM UTC

    Status: Investigating Our monitoring system has detected an issue affecting CRM integrations settings. Users may be unable to configure, modify, or save integration settings. Our engineering team is actively investigating. We’ll provide another update within 30 minutes. Affected components Dashboard (Degraded performance)

  2. identified Apr 13, 2026, 02:49 PM UTC

    Status: Identified We've identified the cause of the issue affecting CRM integration settings pages. A JavaScript error in the integration settings UI is preventing certain elements from functioning correctly. Our engineers are deploying a fix now. We expect a resolution or will provide another update within 1 hour. Affected components Dashboard (Degraded performance)

  3. identified Apr 13, 2026, 03:46 PM UTC

    Status: Identified Our engineers are still in the process of deploying the fix. CRM integration settings pages remain affected. We’ll provide another update within 30 minutes. Affected components Dashboard (Degraded performance)

  4. monitoring Apr 13, 2026, 04:08 PM UTC

    Status: Monitoring The fix has been deployed. The CRM integration settings pages should now function as expected. We are monitoring the situation to confirm the fix is fully stable. We'll provide another update shortly. Affected components Dashboard (Degraded performance)

  5. resolved Apr 13, 2026, 04:28 PM UTC

    Status: Resolved The incident has been fully resolved. All CRM integration settings pages are functioning as expected. The issue was caused by a JavaScript error in the integration settings UI, which has been addressed with a hotfix that is now confirmed stable. We understand this may have disrupted your workflow, and we apologize for the inconvenience. Thank you for your patience while our team worked to resolve the issue. Affected components Dashboard (Operational)

Read the full incident report →

Minor February 27, 2026

Checkout Modal and Campaign Page loading issues

Detected by Pingoru
Feb 27, 2026, 12:33 PM UTC
Resolved
Feb 27, 2026, 12:33 PM UTC
Duration
—
Affected: Checkout
Timeline · 5 updates
  1. identified Feb 27, 2026, 11:56 AM UTC

    Status: Identified We are currently experiencing an issue where the Checkout Modal and Campaign Pages may fail to load for a subset of users.The root cause has been identified, and a fix is actively being deployed. Some users may continue to experience loading issues until deployment is fully completed. We will provide the next update within 30 minutes. Affected components Checkout (Operational)

  2. identified Feb 27, 2026, 11:57 AM UTC

    Status: Identified We are continuing to work on a fix for this issue. Affected components Checkout (Degraded performance)

  3. monitoring Feb 27, 2026, 12:20 PM UTC

    Status: Monitoring The fix has been successfully deployed, and Checkout Modal and Campaign Pages are loading normally. We are continuing to monitor platform performance to ensure stability. If you continue to experience any issues, please contact our Support team at [email protected]. We will provide a final update once monitoring is complete. Affected components Checkout (Operational)

  4. monitoring Feb 27, 2026, 12:29 PM UTC

    Status: Monitoring The issue affecting Checkout Modal and Campaign Page loading has been resolved, and services are operating normally. The root cause was related to a data synchronization issue between backend systems. The issue has been corrected, and platform stability has been restored. All services are operating normally. We will continue to monitor the platform and conduct a review to help prevent similar incidents in the future. Thank you for your patience. Affected components Checkout (Operational)

  5. resolved Feb 27, 2026, 12:33 PM UTC

    Status: Resolved This incident has been resolved. Affected components Checkout (Operational)

Read the full incident report →

Minor February 18, 2026

Database performance degradation

Detected by Pingoru
Feb 18, 2026, 02:47 PM UTC
Resolved
Feb 18, 2026, 02:47 PM UTC
Duration
—
Affected: Donor PortalCheckoutDashboard
Timeline · 3 updates
  1. identified Feb 18, 2026, 01:52 PM UTC

    Status: Identified Our monitoring systems have detected a database issue impacting platform performance. Customers may experience increased latency, intermittent timeouts, or temporary unavailability of certain features. Our engineering team is actively investigating and working to restore full service stability as quickly as possible. We will provide an update within 30 minutes. Affected components Dashboard (Degraded performance) Checkout (Degraded performance) Donor Portal (Degraded performance)

  2. identified Feb 18, 2026, 02:17 PM UTC

    Status: Identified The root cause of the database performance degradation has been identified. Our engineering team is actively implementing remediation measures to restore full platform performance. Users may continue to experience degraded performance while corrective actions are in progress. We will provide the next update shortly. Affected components Donor Portal (Degraded performance) Dashboard (Degraded performance) Checkout (Degraded performance)

  3. resolved Feb 18, 2026, 02:47 PM UTC

    Status: Resolved The database performance issue has been resolved, and platform operations have returned to normal.The incident was caused by application behavior that unintentionally generated excessive load on the database, resulting in degraded service across multiple components. The contributing processes have been stopped, and system stability has been fully restored. Donors and customers should no longer experience issues. We will continue to monitor the platform closely and conduct a thorough internal review to help prevent similar incidents in the future. Thank you for your patience. Affected components Dashboard (Operational) Checkout (Operational) Donor Portal (Operational)

Read the full incident report →