Is Apollo GraphQL down?

Status: Investigating We’re currently investigating a rise in error rates for our Proposals service. Affected components Schema Checks (Degraded performance) Studio UI (Degraded performance)

Status: Investigating We are still investigating elevated error rates for Proposals. We appreciate your patience. Affected components Studio UI (Degraded performance) Schema Proposals (Degraded performance) Schema Checks (Operational)

Status: Identified We’ve identified the issue and are working on resolution. Affected components Schema Checks (Operational) Studio UI (Degraded performance) Schema Proposals (Degraded performance)

Status: Monitoring We have applied a fix and have begun to see recovery in our metrics. We will continue to monitor and update the status page once it’s resolved. Affected components Schema Checks (Operational) Studio UI (Degraded performance) Schema Proposals (Degraded performance)

Status: Resolved The error rate for Proposals has returned to normal, no further impact expected. Affected components Schema Checks (Operational) Studio UI (Operational) Schema Proposals (Operational)

Status: Investigating We are investigating suspected data loss for field and coordinate usage metrics for all customers. Affected components Metrics Ingestion (Partial outage)

Status: Monitoring Field and coordinate usage metric ingestion is functional and lag is trending downwards. We estimate 8-10 hours for full recovery. Affected components Metrics Ingestion (Partial outage)

Status: Monitoring The backlog of object field, input object field, and enum value metrics are now being processed but we expect the backlog to take 8-10 hours to be fully processed. For a period of time between 4 am and 9pm on June 27 UTC we expect there to be data loss for input object field and enum value metrics, as well as the client and operation breakdown of object field metrics. No other metrics (operation, trace, etc.) are impacted. Affected components Metrics Ingestion (Degraded performance)

Status: Resolved The backlock of schema coordinate (object field, input object field, and enum value) metrics has now cleared and there is no more metric ingestion delay. The metrics for input object fields, enum values, and the operation and client breakdown of object fields is inaccurate for June 27 4-5am and 8-9pm, and missing between 5am to 8pm (all times in UTC). All other metrics were not impacted. Affected components Metrics Ingestion (Operational)

Status: Investigating We are investigating a case where metric ingestion is delayed for some customers. There is no loss of data. Affected components Metrics Ingestion (Degraded performance)

Status: Investigating We have identified the cause though customers continue to experience metric ingestion delays while we identify the appropriate mitigation. Data backfill after remediation is still expected after mitigation is applied. We appreciate your patience. Affected components Metrics Ingestion (Degraded performance)

Status: Identified We are incrementally applying mitigations which are showing positive results. We feel we are confidently iterating toward recovery. At this time, no data is believed to be lost and metric backfill will continue with the oldest metrics being populated first, though we currently have a substantial backlog which we will scale to process quickly. We will update this status page as things continue and we appreciate your patience. Affected components Metrics Ingestion (Degraded performance)

Status: Monitoring We are confidently seeing recovery. Some metric delay will continue for the next couple hours, though many metric types have already recovered. We will keep this status page open in Monitoring state and update it when we have eliminated our metric lag. Thank you again for your patience. Affected components Metrics Ingestion (Degraded performance)

Status: Resolved The metric ingestion backlog has been fully processed and all metrics have resumed normal ingestion. We do not believe any data was lost as a result of this incident. All metric types should now be operating as expected. Thank you for your patience throughout this incident. Affected components Metrics Ingestion (Operational)

Status: Investigating Some Router deployments are experiencing issues coming online due to a message around licensing. We are investigating.

Status: Investigating We are continuing to investigate.

Status: Monitoring We have seen recovery for about 50 minutes now and we are continuing to monitor the recovery. If you find that you are impacted by a licensing message on Router startup, please open a ticket with our support team.

Status: Resolved After extended monitoring, we have confirmed that the issue is resolved. Post-incident action items will continue after the end of the incident. As with all incidents, we will be conducting an internal post-mortem. We appreciate your patience.

Status: Investigating We’re currently investigating an issue where the “Submit a Request” and “My Requests” buttons are not appearing properly in the Apollo Support Portal. As a temporary workaround, tickets can still be created and accessed through the “Submit a Request” button available in the header of the portal.

Status: Investigating We’re continuing to investigate the issue affecting the visibility of the “Submit a Request” and “My Requests” buttons in the Apollo Support Portal. At this time, we are working with our external provider to identify the root cause and restore normal functionality.

Status: Monitoring We’ve implemented changes to address the issue affecting the visibility of the “Submit a Request” and “My Requests” buttons in the Apollo Support Portal. At this time, the portal appears to be functioning normally, and we are actively monitoring the situation to ensure stability. If you continue experiencing issues, please try refreshing the page or signing out and back into the portal. We’ll continue to monitor closely and provide additional updates if needed.

Status: Resolved The issue affecting the visibility of the “Submit a Request” and “My Requests” buttons in the Apollo Support Portal has been resolved. Portal functionality has been restored, and users should now be able to access these options normally. Thank you for your patience while we worked to resolve this issue.