Fulfil.IO incident

No Fulfil services are down, but plenty of integrations are

Resolved after 3 hours 36 minutes, affecting Shopify API and USPS (EasyPost) and 1 more, on November 18, 2025.

monitoring Nov 18, 2025, 02:54 PM UTC

Cloudflare has reported a fix has been implemented for the previous network issues https://www.cloudflarestatus.com/ external integrations should begin recovering back to normal shortly. We will continue to monitor for any additional related errors.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 12:02 PM UTC
Resolved
Nov 18, 2025, 03:38 PM UTC
Duration
3h 36m
Detected by Pingoru
Nov 18, 2025, 12:02 PM UTC

Affected components

Shopify APIUSPS (EasyPost)USPS (Shippo)Shipmonk

Update timeline

  1. identified Nov 18, 2025, 12:02 PM UTC

    Prominent cloud service cloudflare is down. https://www.cloudflarestatus.com/ This seems to have brought down a bunch of cloud services that merchants use including Shippo and 3PLs that use Cloudflare like Deposco. Our favorite AIs are also down which could have written a better message.

  2. identified Nov 18, 2025, 12:06 PM UTC

    Updating incident to Major since shopify also seems to be affected. Stripe is only reporting "elevated error messages" but is actually down as well.

  3. identified Nov 18, 2025, 12:37 PM UTC

    We’re seeing degraded performance for this component caused by the Cloudflare outage. We’re monitoring and will update as conditions improve.

  4. identified Nov 18, 2025, 01:36 PM UTC

    We’re seeing degraded performance for this component caused by the Cloudflare outage. We’re monitoring and will update as conditions improve.

  5. monitoring Nov 18, 2025, 02:54 PM UTC

    Cloudflare has reported a fix has been implemented for the previous network issues https://www.cloudflarestatus.com/ external integrations should begin recovering back to normal shortly. We will continue to monitor for any additional related errors.

  6. resolved Nov 18, 2025, 03:38 PM UTC

    This incident has been resolved.

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