Fulfil.IO incident

No Fulfil services are down, but plenty of integrations are

Major Resolved View vendor source →

Fulfil.IO experienced a major incident on November 18, 2025 affecting Shopify API and USPS (EasyPost) and 1 more component, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:37 PM UTC
Resolved
Nov 18, 2025, 03:38 PM UTC
Duration
3h 1m
Detected by Pingoru
Nov 18, 2025, 12:37 PM UTC

Affected components

Shopify APIUSPS (EasyPost)USPS (Shippo)Shipmonk

Update timeline

  1. identified Nov 18, 2025, 12:02 PM UTC

    Prominent cloud service cloudflare is down. https://www.cloudflarestatus.com/ This seems to have brought down a bunch of cloud services that merchants use including Shippo and 3PLs that use Cloudflare like Deposco. Our favorite AIs are also down which could have written a better message.

  2. identified Nov 18, 2025, 12:06 PM UTC

    Updating incident to Major since shopify also seems to be affected. Stripe is only reporting "elevated error messages" but is actually down as well.

  3. identified Nov 18, 2025, 12:37 PM UTC

    We’re seeing degraded performance for this component caused by the Cloudflare outage. We’re monitoring and will update as conditions improve.

  4. identified Nov 18, 2025, 01:36 PM UTC

    We’re seeing degraded performance for this component caused by the Cloudflare outage. We’re monitoring and will update as conditions improve.

  5. monitoring Nov 18, 2025, 02:54 PM UTC

    Cloudflare has reported a fix has been implemented for the previous network issues https://www.cloudflarestatus.com/ external integrations should begin recovering back to normal shortly. We will continue to monitor for any additional related errors.

  6. resolved Nov 18, 2025, 03:38 PM UTC

    This incident has been resolved.