Fulfil.IO incident
Degraded performance for ERP and WMS affecting certain workspaces
Resolved after 3 hours 38 minutes, affecting ERP and WMS, on September 11, 2026.
The incident has been resolved. We've continued to monitor through this period from the last update and see no further impact. A subset of workspaces experienced 404 errors when accessing the ERP and calling the API. The underlying issue was identified and our team is currently conducting an internal review to determine the full root cause.
Affected components
Update timeline
- investigating Sep 11, 2026, 03:59 PM UTC
We are currently seeing errors being reported for certain workspaces affecting connectivity. We are currently investigating the issue and will follow up with further updates shortly.
- investigating Sep 11, 2026, 04:00 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 11, 2026, 04:23 PM UTC
We are seeing workspace performance is recovering. The specific workspaces reporting 404 errors should now be operational as expected. We are continuing to monitor these workspaces remain stable.
- resolved Sep 11, 2026, 07:37 PM UTC
The incident has been resolved. We've continued to monitor through this period from the last update and see no further impact. A subset of workspaces experienced 404 errors when accessing the ERP and calling the API. The underlying issue was identified and our team is currently conducting an internal review to determine the full root cause.
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