Freshsales incident

Degraded Performance

Resolved after 2 hours 11 minutes, affecting Incoming Emails and Outgoing Emails and 1 more, on May 30, 2020.

resolved May 30, 2020, 06:11 PM UTC

Activity at our service provider end is finished. All emails are now being delivered without any delays. We are closely monitoring our services.

Started
May 30, 2020, 04:00 PM UTC
Resolved
May 30, 2020, 06:11 PM UTC
Duration
2h 11m
Detected by Pingoru
May 30, 2020, 04:00 PM UTC

Affected components

Incoming EmailsOutgoing EmailsIncoming EmailsOutgoing EmailsIncoming EmailsOutgoing Emails

Update timeline

  1. investigating May 30, 2020, 04:00 PM UTC

    Currently we are facing slowness in delivery of emails, as our third party email service provider is proceeding with scheduled maintenance activity. ETA estimated for this activity is 2hrs, we are closely monitoring our services and also will keep you posted with updates over the maintenance activity.

  2. resolved May 30, 2020, 06:11 PM UTC

    Activity at our service provider end is finished. All emails are now being delivered without any delays. We are closely monitoring our services.

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