Freshsales incident

Degraded Performance

Resolved after 4 hours 2 minutes, affecting Web App and Web App and 1 more, on February 26, 2021.

resolved Feb 27, 2021, 01:33 AM UTC

The sign-up issue has been resolved across all regions and we are back operating at optimal performance.

Started
Feb 26, 2021, 09:11 PM UTC
Resolved
Feb 27, 2021, 01:13 AM UTC
Duration
4h 2m
Detected by Pingoru
Feb 26, 2021, 09:11 PM UTC

Affected components

Web AppWeb AppWeb App

Update timeline

  1. investigating Feb 26, 2021, 09:11 PM UTC

    We're currently experiencing issues with sign-up for Non-US regions. Our engineers are working on this with priority. Further updates to follow.

  2. investigating Feb 26, 2021, 11:29 PM UTC

    We are continuing to work on resolving the issues with sign-up for Non-US regions. More updates to follow.

  3. investigating Feb 27, 2021, 12:30 AM UTC

    Our developers are working towards resolving the issues with sign-up for Non-US regions. More updates to follow.

  4. resolved Feb 27, 2021, 01:33 AM UTC

    The sign-up issue has been resolved across all regions and we are back operating at optimal performance.

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