Freshsales incident

Degraded Performance

Resolved after 2 hours, affecting Outgoing Emails and Outgoing Emails and 1 more, on May 25, 2021.

resolved May 25, 2021, 03:50 PM UTC

The issue with rendering profile pictures of the users across regions has been resolved. We are closely monitoring it.

Started
May 25, 2021, 01:50 PM UTC
Resolved
May 25, 2021, 03:50 PM UTC
Duration
2h
Detected by Pingoru
May 25, 2021, 01:50 PM UTC

Affected components

Outgoing EmailsOutgoing EmailsOutgoing EmailsOutgoing Emails

Update timeline

  1. investigating May 25, 2021, 01:50 PM UTC

    We are currently facing issues in delivering transactional emails like password reset or notification emails. Our best minds are working on it right now and we will keep you posted with timely updates.

  2. resolved May 25, 2021, 03:50 PM UTC

    The issue with rendering profile pictures of the users across regions has been resolved. We are closely monitoring it.

Your product runs on more than Freshsales

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →