Freshsales incident

Degraded Performance

Resolved after 2 hours 35 minutes, affecting Web App, on December 22, 2021.

resolved Dec 22, 2021, 02:46 PM UTC

The issue has been resolved by the cloud provider and all the services are operating normally.

Started
Dec 22, 2021, 12:11 PM UTC
Resolved
Dec 22, 2021, 02:46 PM UTC
Duration
2h 35m
Detected by Pingoru
Dec 22, 2021, 12:11 PM UTC

Affected components

Web App

Update timeline

  1. investigating Dec 22, 2021, 12:11 PM UTC

    Our cloud service provider has issues with one of the availability zones. Some of the customers might face service degradation due this interruption.

  2. investigating Dec 22, 2021, 01:30 PM UTC

    Our cloud service provider are working on to fix issue, Thanks a ton for your patience. More updates to follow

  3. investigating Dec 22, 2021, 02:30 PM UTC

    Our engineering team is monitoring the error rates which are nearing their stable level. Further updates to follow.

  4. resolved Dec 22, 2021, 02:46 PM UTC

    The issue has been resolved by the cloud provider and all the services are operating normally.

Your product runs on more than Freshsales

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →