Freshsales incident

Partial Outage

Resolved after 3 hours 36 minutes, affecting CPQ, on January 3, 2022.

resolved Jan 03, 2022, 06:04 PM UTC

Issues related to product module is resolved in EU region. All our services are running fine now.

Started
Jan 03, 2022, 02:28 PM UTC
Resolved
Jan 03, 2022, 06:04 PM UTC
Duration
3h 36m
Detected by Pingoru
Jan 03, 2022, 02:28 PM UTC

Affected components

CPQ

Update timeline

  1. investigating Jan 03, 2022, 02:28 PM UTC

    We still continue to see issues in product module in EU Region. We regret the hindrance this has brought to you. More updates shall follow.

  2. resolved Jan 03, 2022, 06:04 PM UTC

    Issues related to product module is resolved in EU region. All our services are running fine now.

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