Freshsales incident

Degraded Performance

Resolved after 1 hour 10 minutes, affecting Web App, on February 21, 2022.

resolved Feb 21, 2022, 04:01 AM UTC

We have fixed this issue and our systems are back to normal now. Please reach out to our support team if you are facing any issues. We will continue monitoring our systems. Thanks for holding on with us.

Started
Feb 21, 2022, 02:51 AM UTC
Resolved
Feb 21, 2022, 04:01 AM UTC
Duration
1h 10m
Detected by Pingoru
Feb 21, 2022, 02:51 AM UTC

Affected components

Web App

Update timeline

  1. investigating Feb 21, 2022, 02:51 AM UTC

    We are facing issue with API modules. Some of the customers might face service degradation due this interruption.

  2. resolved Feb 21, 2022, 04:01 AM UTC

    We have fixed this issue and our systems are back to normal now. Please reach out to our support team if you are facing any issues. We will continue monitoring our systems. Thanks for holding on with us.

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