Freshsales incident

Freshsales down in US region

Resolved after 38 minutes, affecting Web App and Incoming Emails and 1 more, on May 20, 2022.

investigating May 20, 2022, 04:10 AM UTC

We were facing a network connectivity issue in our servers causing downtime for Freshsales in the US region between 9.30 AM to 10.18 AM IST. The issue is resolved now and all our operations are back to normal.

Started
May 20, 2022, 04:10 AM UTC
Resolved
May 20, 2022, 04:48 AM UTC
Duration
38m
Detected by Pingoru
May 20, 2022, 04:10 AM UTC

Affected components

Web AppIncoming EmailsOutgoing EmailsMarketplaceNotificationsIntegrationsSearchReportsFreddy AI/MLCPQ

Update timeline

  1. investigating May 20, 2022, 04:10 AM UTC

    We were facing a network connectivity issue in our servers causing downtime for Freshsales in the US region between 9.30 AM to 10.18 AM IST. The issue is resolved now and all our operations are back to normal.

  2. resolved May 20, 2022, 04:48 AM UTC

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