Freshsales incident

Issue with login

Resolved after 30 minutes, affecting Web App and Web App, on September 9, 2022.

resolved Sep 09, 2022, 03:45 PM UTC

The login issues with FreshSales is now fixed and services are back to normal. We are continuing to have this closely monitored.

Started
Sep 09, 2022, 03:15 PM UTC
Resolved
Sep 09, 2022, 03:45 PM UTC
Duration
30m
Detected by Pingoru
Sep 09, 2022, 03:15 PM UTC

Affected components

Web AppWeb App

Update timeline

  1. investigating Sep 09, 2022, 03:15 PM UTC

    Apologies for the inconvenience caused, you will be experiencing trouble in logging into FreshSales using Freshworks Login due to some performance issues. Our Engineers are working on it right now and we will keep you posted with timely updates.

  2. resolved Sep 09, 2022, 03:45 PM UTC

    The login issues with FreshSales is now fixed and services are back to normal. We are continuing to have this closely monitored.

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