Freshsales incident

Issue using Google login

Resolved after 2 hours 11 minutes, affecting Web App, on September 10, 2022.

resolved Sep 10, 2022, 02:08 PM UTC

The login issues with Google SSO is now fixed and services are back to normal. We are continuing to have this closely monitored.

Started
Sep 10, 2022, 11:57 AM UTC
Resolved
Sep 10, 2022, 02:08 PM UTC
Duration
2h 11m
Detected by Pingoru
Sep 10, 2022, 11:57 AM UTC

Affected components

Web App

Update timeline

  1. investigating Sep 10, 2022, 11:57 AM UTC

    We are currently facing issues with Google login in the customer portal. Our engineers have been notified of this, and they are working on the same. More updates to follow.

  2. resolved Sep 10, 2022, 02:08 PM UTC

    The login issues with Google SSO is now fixed and services are back to normal. We are continuing to have this closely monitored.

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