Freshsales incident

Major Outage in AUS region

Resolved after 50 minutes, affecting Web App and Incoming Emails and 1 more, on October 6, 2022.

resolved Oct 06, 2022, 09:37 AM UTC

The issue is resolved now and customers should be able to access the application.

Started
Oct 06, 2022, 08:47 AM UTC
Resolved
Oct 06, 2022, 09:37 AM UTC
Duration
50m
Detected by Pingoru
Oct 06, 2022, 08:47 AM UTC

Affected components

Web AppIncoming EmailsOutgoing EmailsMarketplaceNotificationIntegrationsSearchReportsFreddy AI/MLCPQ

Update timeline

  1. investigating Oct 06, 2022, 08:47 AM UTC

    We are experiencing an outage in AUS region which will make our customers unable to access the application. Our best minds are looking into the situation now and we will be providing updates as we make progress.

  2. resolved Oct 06, 2022, 09:37 AM UTC

    The issue is resolved now and customers should be able to access the application.

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