Freshsales incident

Issue in Accessing Freshsales Application

Resolved after 1 hour 9 minutes, affecting Web App and Web App and 1 more, on December 13, 2022.

resolved Dec 13, 2022, 10:29 AM UTC

The issue while loading the accounts has been fixed and our services are now back up and running

Started
Dec 13, 2022, 09:20 AM UTC
Resolved
Dec 13, 2022, 10:29 AM UTC
Duration
1h 9m
Detected by Pingoru
Dec 13, 2022, 09:20 AM UTC

Affected components

Web AppWeb AppWeb App

Update timeline

  1. investigating Dec 13, 2022, 09:20 AM UTC

    We are experiencing an issue while loading the accounts. Our best minds are looking into the situation now and we will be providing updates as we make progress.

  2. resolved Dec 13, 2022, 10:29 AM UTC

    The issue while loading the accounts has been fixed and our services are now back up and running

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