Freshsales incident

Degraded performance with our Analytics module.

Resolved after 51 minutes, affecting Reports, on February 23, 2023.

investigating Feb 23, 2023, 04:44 AM UTC

We are facing a degraded performance with our Analytics module, customer will not be able to access the Analytics dashboard, there is no data loss expected . we have identified the issue and working towards a fix.

Started
Feb 23, 2023, 04:44 AM UTC
Resolved
Feb 23, 2023, 05:35 AM UTC
Duration
51m
Detected by Pingoru
Feb 23, 2023, 04:44 AM UTC

Affected components

Reports

Update timeline

  1. investigating Feb 23, 2023, 04:44 AM UTC

    We are facing a degraded performance with our Analytics module, customer will not be able to access the Analytics dashboard, there is no data loss expected . we have identified the issue and working towards a fix.

  2. resolved Feb 23, 2023, 05:35 AM UTC

    Team has fixed the issue and the Analytics dashboard is functional now.

Your product runs on more than Freshsales

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →