Freshsales incident

Internal server error and unable to log in

Resolved after 18 minutes, affecting Web App, on March 4, 2023.

resolved Mar 04, 2023, 06:02 AM UTC

The issues have been fixed by our engineering team and the customers will be able to access the portal without any issues. Please be informed that we monitoring the applications.

Started
Mar 04, 2023, 05:44 AM UTC
Resolved
Mar 04, 2023, 06:02 AM UTC
Duration
18m
Detected by Pingoru
Mar 04, 2023, 05:44 AM UTC

Affected components

Web App

Update timeline

  1. investigating Mar 04, 2023, 05:44 AM UTC

    Internal server error and unable to log in

  2. resolved Mar 04, 2023, 06:02 AM UTC

    The issues have been fixed by our engineering team and the customers will be able to access the portal without any issues. Please be informed that we monitoring the applications.

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