Freshsales incident

Issues with logging in to FreshSales

Resolved after 1 hour 27 minutes, affecting Web App and Incoming Emails and 1 more, on May 3, 2023.

resolved May 03, 2023, 06:01 PM UTC

Our engineers has identified and fixed the issue. The services are back to normal. Our team is closely monitoring this case. Please reach out to our support team incase if you are still facing issues .

Started
May 03, 2023, 04:34 PM UTC
Resolved
May 03, 2023, 06:01 PM UTC
Duration
1h 27m
Detected by Pingoru
May 03, 2023, 04:34 PM UTC

Affected components

Web AppIncoming EmailsOutgoing EmailsMarketplaceNotificationsIntegrationsSearchReportsFreddy AI/MLCPQ

Update timeline

  1. investigating May 03, 2023, 04:34 PM UTC

    We are experiencing issues with our internal service due to which customers will face issues while logging in to FreshSales. Our Engineers are working towards a resolution.

  2. resolved May 03, 2023, 06:01 PM UTC

    Our engineers has identified and fixed the issue. The services are back to normal. Our team is closely monitoring this case. Please reach out to our support team incase if you are still facing issues .

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