Freshsales incident

Latency issue due to Third-Party Service Provider

Resolved after 2 hours 10 minutes, affecting Web App and Search, on June 13, 2023.

resolved Jun 13, 2023, 09:20 PM UTC

Please be informed that the issues with our third-party services have been fixed, and the services have been restored. We are monitoring our services continuously.

Started: Jun 13, 2023, 07:10 PM UTC
Resolved: Jun 13, 2023, 09:20 PM UTC
Duration: 2h 10m
Detected by Pingoru: Jun 13, 2023, 07:10 PM UTC

Affected components

Web AppSearch

Update timeline

investigating Jun 13, 2023, 07:10 PM UTC

We are currently facing issues with one of our third-party services. Our best minds are working on fixing this. More updates to follow.
resolved Jun 13, 2023, 09:20 PM UTC

Please be informed that the issues with our third-party services have been fixed, and the services have been restored. We are monitoring our services continuously.

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