Freshsales incident

Degraded Performance

Resolved after 17 minutes, affecting Third Party Services, on September 7, 2023.

resolved Sep 07, 2023, 12:30 PM UTC

Our service provider has implemented a fix, and as a result, all our services are now running smoothly. However, we are closely monitoring the situation

Started
Sep 07, 2023, 12:13 PM UTC
Resolved
Sep 07, 2023, 12:30 PM UTC
Duration
17m
Detected by Pingoru
Sep 07, 2023, 12:13 PM UTC

Affected components

Third Party Services

Update timeline

  1. investigating Sep 07, 2023, 12:13 PM UTC

    Our team is currently in active communication with our third-party service provider due to their ongoing degraded performance issues.

  2. resolved Sep 07, 2023, 12:30 PM UTC

    Our service provider has implemented a fix, and as a result, all our services are now running smoothly. However, we are closely monitoring the situation

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