Freshsales incident

Issue with Search filters for AU customers

Resolved after 4 hours 29 minutes, affecting Search, on September 20, 2023.

resolved Sep 20, 2023, 06:51 AM UTC

The issue with Search filters has been resolved, and our services have returned to their normal state. We are maintaining close monitoring to ensure ongoing stability.

Started
Sep 20, 2023, 02:22 AM UTC
Resolved
Sep 20, 2023, 06:51 AM UTC
Duration
4h 29m
Detected by Pingoru
Sep 20, 2023, 02:22 AM UTC

Affected components

Search

Update timeline

  1. investigating Sep 20, 2023, 02:22 AM UTC

    Our engineering team is investigating the issue with search filters and working to resolve it as quickly as possible. We will provide updates as they become available.

  2. resolved Sep 20, 2023, 06:51 AM UTC

    The issue with Search filters has been resolved, and our services have returned to their normal state. We are maintaining close monitoring to ensure ongoing stability.

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