Freshsales incident

Issue with Contact Creation

Resolved after 16 minutes, affecting Contacts, on February 28, 2024.

investigating Feb 28, 2024, 01:20 PM UTC

Our internal systems detected an issue regarding contact creation/updating. Currently, the systems are back to normal and the problem has been rectified. We apologize for any inconvenience experienced during this period.

Started
Feb 28, 2024, 01:20 PM UTC
Resolved
Feb 28, 2024, 01:36 PM UTC
Duration
16m
Detected by Pingoru
Feb 28, 2024, 01:20 PM UTC

Affected components

Contacts

Update timeline

  1. investigating Feb 28, 2024, 01:20 PM UTC

    Our internal systems detected an issue regarding contact creation/updating. Currently, the systems are back to normal and the problem has been rectified. We apologize for any inconvenience experienced during this period.

  2. resolved Feb 28, 2024, 01:36 PM UTC

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