Freshsales incident

Login issues observed in agent portal

Resolved after 1 hour 33 minutes, affecting Login and Login and 1 more, on January 22, 2025.

resolved Jan 22, 2025, 09:21 AM UTC

The issue with login has been fixed and services are now back to normal. We are continuing to have this closely monitored.

Started
Jan 22, 2025, 07:48 AM UTC
Resolved
Jan 22, 2025, 09:21 AM UTC
Duration
1h 33m
Detected by Pingoru
Jan 22, 2025, 07:48 AM UTC

Affected components

LoginLoginLogin

Update timeline

  1. investigating Jan 22, 2025, 07:48 AM UTC

    We're currently facing issues with logging into FreshSales agent portal. Our Developers are working on the same. More updates to follow

  2. in progress Jan 22, 2025, 08:30 AM UTC

    Our engineering team is actively working on the issue. Further updates will be provided as we gather more information.

  3. resolved Jan 22, 2025, 09:21 AM UTC

    The issue with login has been fixed and services are now back to normal. We are continuing to have this closely monitored.

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