Resolved after 2 hours 8 minutes, affecting Web App and Search and 1 more, on April 21, 2025.
We experienced degraded performance in Freshsales, which impacted functionalities such as Contact, Account, and Deal updates, search operations, and Workflows. Our engineering team identified the root cause and has successfully implemented a fix. The services are now operating normally.
Affected components
Update timeline
- investigating Apr 21, 2025, 10:52 AM UTC
We experienced degraded performance in Freshsales, which impacted functionalities such as Contact, Account, and Deal updates, search operations, and Workflows. Our engineering team identified the root cause and has successfully implemented a fix. The services are now operating normally.
- resolved Apr 21, 2025, 01:00 PM UTC
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