Freshsales incident

Degradation in Freshsales EUC region

Resolved after 1 hour 7 minutes, affecting Web App and Search, on June 19, 2025.

investigating Jun 19, 2025, 11:23 AM UTC

Customers encountered delays with Contact, Account, and Deal updates, as well as search functionalities and Workflows, between 4:53 pm IST and 6:00 pm IST. Our engineers have resolved the issue, and all services have returned to normal.

Started
Jun 19, 2025, 11:23 AM UTC
Resolved
Jun 19, 2025, 12:30 PM UTC
Duration
1h 7m
Detected by Pingoru
Jun 19, 2025, 11:23 AM UTC

Affected components

Web AppSearch

Update timeline

  1. investigating Jun 19, 2025, 11:23 AM UTC

    Customers encountered delays with Contact, Account, and Deal updates, as well as search functionalities and Workflows, between 4:53 pm IST and 6:00 pm IST. Our engineers have resolved the issue, and all services have returned to normal.

  2. resolved Jun 19, 2025, 12:30 PM UTC

Your product runs on more than Freshsales

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →