Resolved after 13 hours 30 minutes, affecting Web App and Search, on July 17, 2025.
Customers encountered delays with Contact, Account, and Deal updates, as well as search functionalities and Workflows.Our engineers have resolved the issue, and all services have returned to normal.
Affected components
Web AppSearch
Update timeline
- investigating Jul 17, 2025, 03:30 PM UTC
Customers encountered delays with Contact, Account, and Deal updates, as well as search functionalities and Workflows.Our engineers have resolved the issue, and all services have returned to normal.
- resolved Jul 18, 2025, 05:00 AM UTC
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