Resolved after 15 hours 12 minutes, affecting Analytics, on October 20, 2025.
The issue has been fully resolved. All systems are now stable and operating as expected.
Affected components
Update timeline
- investigating Oct 20, 2025, 07:30 PM UTC
Customers are experiencing lag in analytics due to issues that occurred earlier with the cloud service provider. Our engineers are treating this as a top priority and will update us soon on the progress.
- investigating Oct 21, 2025, 12:30 AM UTC
We're actively working on improvements, and progress is ongoing. We'll share another update once we have more details.
- investigating Oct 21, 2025, 03:30 AM UTC
The team continues to make progress on the ongoing improvements. We'll share the next update as soon as more information becomes available.
- investigating Oct 21, 2025, 05:30 AM UTC
Our team is diligently working to resolve the issue. We appreciate your continued patience and will provide updates as progress is made.
- monitoring Oct 21, 2025, 08:30 AM UTC
We have identified the issue and are working toward a resolution, while closely monitoring and taking steps to fix it.
- monitoring Oct 21, 2025, 10:00 AM UTC
We’re making progress, and full recovery is ongoing. Our team is working to restore all systems and will share updates as we proceed.
- resolved Oct 21, 2025, 10:42 AM UTC
The issue has been fully resolved. All systems are now stable and operating as expected.
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