Freshsales incident

Issue in accessing the Freshsales Portal

Resolved after 57 minutes, affecting Web App, on February 17, 2026.

investigating Feb 17, 2026, 07:48 AM UTC

We experienced an issue affecting portal access between 1:18 PM and 2:15 PM IST. The issue has been resolved, and all services are now operating normally.

Started
Feb 17, 2026, 07:48 AM UTC
Resolved
Feb 17, 2026, 08:45 AM UTC
Duration
57m
Detected by Pingoru
Feb 17, 2026, 07:48 AM UTC

Affected components

Web App

Update timeline

  1. investigating Feb 17, 2026, 07:48 AM UTC

    We experienced an issue affecting portal access between 1:18 PM and 2:15 PM IST. The issue has been resolved, and all services are now operating normally.

  2. resolved Feb 17, 2026, 08:45 AM UTC

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