Resolved after 9 hours 30 minutes, affecting Email and Email and 1 more, on December 14, 2020.
Our email team has removed all the Gmail addresses from the suppression list. We can confirm that the issue has been completely resolved.
Affected components
Update timeline
- investigating Dec 14, 2020, 11:30 PM UTC
We are facing issues with email delivery to Gmail email addresses due to an outage in Gmail services. Google is working on resolving the issue and we are closely following up. More updates to follow.
- investigating Dec 15, 2020, 01:30 AM UTC
Google is continuing to investigate the issue with email delivery on their end and we are closely following up. Further updates to follow.
- investigating Dec 15, 2020, 04:00 AM UTC
Google has resolved the issue with email delivery and we are working with our email team to completely restore the email delivery to Gmail email addresses. More updates to follow.
- investigating Dec 15, 2020, 05:00 AM UTC
All issues with email delivery to Gmail email addresses have been resolved. We are closely monitoring the same.
- investigating Dec 15, 2020, 06:30 AM UTC
All issues with email delivery to Gmail email addresses have been resolved are we are closely monitoring the same. Our email team is working on removing the affected email addresses from the suppression list. More updates to follow.
- investigating Dec 15, 2020, 07:30 AM UTC
Our email team is continuing to work on removing the affected email addresses from the suppression list across all regions. Further updates to follow
- resolved Dec 15, 2020, 08:37 AM UTC
Our email team has removed all the Gmail addresses from the suppression list. We can confirm that the issue has been completely resolved.
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