Freshdesk incident

Degraded Performance

Resolved after 21 minutes, affecting Agent Portal and Agent Portal and 1 more, on December 14, 2020.

resolved Dec 14, 2020, 12:27 PM UTC

The issue with Google sign-in is resolved as Google services are up and running now

Started
Dec 14, 2020, 12:06 PM UTC
Resolved
Dec 14, 2020, 12:27 PM UTC
Duration
21m
Detected by Pingoru
Dec 14, 2020, 12:06 PM UTC

Affected components

Agent PortalAgent PortalAgent PortalAgent Portal

Update timeline

  1. investigating Dec 14, 2020, 12:06 PM UTC

    We are facing problems with Google sign-in due to an outage in Google Services. We are working with our service provider regarding this.

  2. resolved Dec 14, 2020, 12:27 PM UTC

    The issue with Google sign-in is resolved as Google services are up and running now

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