Resolved after 2 hours, affecting Social and Social and 1 more, on October 15, 2020.
There is an Outage in Twitter due to which users might face issues in Incoming Tweets to Freshdesk. We are working on high priority with service provider to have this fixed.
Affected components
SocialSocialSocialSocial
Update timeline
- investigating Oct 15, 2020, 09:30 PM UTC
There is an Outage in Twitter due to which users might face issues in Incoming Tweets to Freshdesk. We are working on high priority with service provider to have this fixed.
- resolved Oct 15, 2020, 11:30 PM UTC
Issue with our service provider has been fixed. We are closely monitoring it.
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