Resolved after 1 hour 2 minutes, affecting Agent Portal, on October 1, 2020.
The issue with the Tickets list view update has been resolved. We are closely monitoring at our end
Affected components
Agent Portal
Update timeline
- investigating Oct 01, 2020, 10:26 AM UTC
We are experiencing issues with tickets being updated on our list view page. Our engineers are working on this with priority. Updates to follow shortly.
- resolved Oct 01, 2020, 11:28 AM UTC
The issue with the Tickets list view update has been resolved. We are closely monitoring at our end
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