Resolved after 37 minutes, affecting Agent Portal, on September 27, 2020.
We have sorted issues pertaining to the slowness of in-app notification and the service is operating normally.
Affected components
Agent Portal
Update timeline
- investigating Sep 27, 2020, 04:41 PM UTC
We are observing performance issue with our application servers which might result in the slowness of in-app notification. Our engineers are looking the same with high priority.
- resolved Sep 27, 2020, 05:18 PM UTC
We have sorted issues pertaining to the slowness of in-app notification and the service is operating normally.
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Amazon Web Services