Resolved after 2 hours, affecting Email, on September 9, 2020.
The issue with email processing has been fixed. The emails sent and received during the outage would be processed.
Affected components
Email
Update timeline
- investigating Sep 09, 2020, 06:30 PM UTC
We are experiencing an issue with the processing of emails as tickets. Our engineering team is working on addressing the issue. Updates to follow shortly.
- investigating Sep 09, 2020, 07:46 PM UTC
We are still experiencing an issue with email processing. Our engineering team is working towards fixing this.
- resolved Sep 09, 2020, 08:30 PM UTC
The issue with email processing has been fixed. The emails sent and received during the outage would be processed.
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