Resolved after 10 hours 32 minutes, affecting Social and Social and 1 more, on July 2, 2020.
Twitter has confirmed that their stream endpoints are working normally and they are working on to replay the failed events from their side. There should not be any delays/failures in tweets to tickets creation from now on.
Affected components
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- investigating Jul 02, 2020, 09:39 PM UTC
We are facing a delay in Account Activity API delivery via webhook. Our service provider is working on it. We will provide more information as soon as it becomes available.
- resolved Jul 03, 2020, 08:11 AM UTC
Twitter has confirmed that their stream endpoints are working normally and they are working on to replay the failed events from their side. There should not be any delays/failures in tweets to tickets creation from now on.
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