Resolved after 4 hours 9 minutes, affecting Social, on July 8, 2020.
The issues with Facebook and Twitter channels have been sorted and the Facebook and Twitter ticketing are back to optimal performance.
Affected components
Social
Update timeline
- investigating Jul 08, 2020, 02:30 PM UTC
We are facing issues with Facebook and Twitter channels due to which there might be delays in delivering the replies to Facebook and Twitter tickets as we are seeing high load in one of our services. We are working on a high priority to have this fixed.
- resolved Jul 08, 2020, 06:39 PM UTC
The issues with Facebook and Twitter channels have been sorted and the Facebook and Twitter ticketing are back to optimal performance.
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