Resolved after 51 minutes, affecting Agent Portal and Agent Portal and 1 more, on May 27, 2020.
We are experiencing issues in our infra due to which you might experience “Something went wrong” error while trying to access Freshdesk, we are working towards resolving it on priority. Updates to follow
Affected components
Agent PortalAgent PortalAgent PortalAgent Portal
Update timeline
- investigating May 27, 2020, 03:50 PM UTC
We are experiencing issues in our infra due to which you might experience “Something went wrong” error while trying to access Freshdesk, we are working towards resolving it on priority. Updates to follow
- resolved May 27, 2020, 04:41 PM UTC
The issue is now fixed. We are closely monitoring it.
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