Resolved after 19 minutes, affecting Agent Portal, on July 8, 2020.
The issue with Auto refresh has been resolved and services are restored to normalcy. We are constantly monitoring it at our end.
Affected components
Agent Portal
Update timeline
- investigating Jul 08, 2020, 09:14 AM UTC
We are facing issues with Auto refreshing tickets on List view page and our Engineers are working to fix it on priority. Updates to follow
- resolved Jul 08, 2020, 09:33 AM UTC
The issue with Auto refresh has been resolved and services are restored to normalcy. We are constantly monitoring it at our end.
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