Resolved after 1 hour 1 minute, affecting Agent Portal, on May 21, 2020.
Some of the customers might be experiencing a login issue, as we have a problem with our application server. The engineering team is currently investigating to resolve this as quickly as possible.
Affected components
Agent Portal
Update timeline
- investigating May 21, 2020, 02:55 PM UTC
Some of the customers might be experiencing a login issue, as we have a problem with our application server. The engineering team is currently investigating to resolve this as quickly as possible.
- resolved May 21, 2020, 03:56 PM UTC
We have sorted the login issues and we are closely monitoring the same.
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